Top 15, Social CRM & Real Time CRM Reviews

The Top 15 CRM awards, which premiered in 1990, serve as the standard for comprehensive CRM software. The Top 15 are divided into two categories—Enterprise and Small & Medium Business (SMB)—to reflect the changes and growth of the CRM marketplace. The ISM Real Time CRM Awards were introduced in 2006 to capture the move to real time functionality. In 2010, ISM introduced a new award category—"Social CRM"—to highlight the growing role of Social Media, user-generated content and networking that brings consumers interactively into a company's branding, product development and customer service processes.

To order all 2011 Social CRM Reviews (listed below), priced as a package of 4 reviews at $495.00, please click on the Buy Now button:

• CDC Software - CDC Pivotal CRM v. 6.6
• Salesforce.com – Salesforce.com
• SAP AG - SAP CRM 7.0
• update software AG - update seven

 

CRM software undergoes intensive testing at the ISM Software Lab based in Bethesda, Md. Each software program ISM tests is rated according to 209 selection criteria, including 98 business functions, 48 technical features, 36 implementation capabilities, 10 real time criteria and 17 user-support features. With no ownership in or by a vendor, ISM's software analysis is 100 percent vendor neutral and bias free.

ISM offers you the ability to purchase all Top 15 Enterprise and/or SMB CRM Reviews in a package at a deep discount.  For a complete list of the Top 15 CRM Software packages in both the Enterprise and SMB category, please click on this Weblink: http://tinyurl.com/275dol2  

 

SAMPLE REVIEW 

ORDER TOP 15 or INDIVIDUAL REVIEWS

Software Reviews have been completed on products by: companies such as Amdocs Limited, Axonom, Ardexus, CDC Software, Clear C2, Consona Corporation, Firstwave Technologies, FrontRange Solutions, Interchange Solutions, Maximizer Software, Microsoft Corporation, NetSuite, OnContact Software, Optima Technologies, Oracle Corporation, Relavis Corporation, RightNow Technologies, Sage Software, Salesforce.com, SalesPage Technologies, SAP AG, StayinFront, Sugar CRM, Sword Group and update Software AG