More than 35 software reviews are available for you to order and use in your search for the CRM software solution that matches your company's business processes and meets the unique needs of your sales, customer service and marketing functions. Wireless, Web and Hosted are among the options to consider.

Reviews Online includes the ISM Top 15 Software Award winners for Enterprise and Small & Medium Business solutions as well as the Social CRM and Real Time CRM winners.  

The 2011 Social CRM Award Winners are:

• CDC Software - CDC Pivotal CRM v. 6.6
• Salesforce.com – Salesforce.com
• SAP AG - SAP CRM 7.0
• update software AG - update seven 

Each of these Social CRM Award Winners can be purchased individually on the ISM Reviews Online Storefront.

CRM software undergoes intensive testing at the ISM Software Lab based in Bethesda, Md. Each software program ISM tests is rated according to 209 selection criteria, including 98 business functions, 48 technical features, 36 implementation capabilities, 10 real time criteria and 17 user-support features. With no ownership in or by a vendor, ISM's software analysis is 100 percent unbiased.

REVIEWS ONLINE

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