ISM Products

eGuide to Mobile and Social CRM

Order the 19th edition of this comprehensive resource to achieve CRM success: The Guide to Mobile and Social CRM (previously titled : The Guide To CRM Automation), which is available in eGuide format.

The eGuide includes practical CRM strategies, market trends, implementation issues concerning Mobile and Social CRM and the Top 15 Software Award reviews for Enterprise and/or Small and Medium Business solutions.

Choose the Version of the Guide that Fits Your Company Needs

the_guide iconThe User eGuide to Mobile and Social CRM includes a how-to primer plus ISM's Top 15 Software Award reviews for Enterprise and/or Small and Medium Business (SMB) solutions.  Available in three editions (Enterprise, SMB or Combined (contains both the 2013-2014 Top 15 Enterprise and SMB CRM reviews)).

View the User eGuide table of contents
buy_now



the_guide iconThe Vendor eGuide to Mobile and Social CRM contains everything in the User Guide, plus pragmatic strategies for effective market positioning and segmentation, distribution channels, pricing and promotion of CRM software.  Available in three editions (Enterprise, SMB or Combined (contains both the 2013-2014 Top 15 Enterprise and SMB reviews)).  

View the Vendor eGuide Table of Contents
 buy_now

 

ISM's Guide to Mobile and Social CRM now in its 19th year, commonly referred to as "The Guide" is now available exclusively as a downloadable electronic file.

To order The Guide by phone please call Tracey Hoston at 1-301-656-8448.