Business Intelligence

Strategy & Implementation

Achieving Real Time Intelligence to Improve Decision Making

ISM’s intelligence services include our Business Intelligence Assessment which identifies the information, analytics, and intelligence needs of different managerial levels within your organization and identifies the optimal methods to obtain and deliver desired intelligence. We make recommendations on your business intelligence strategy, business intelligence processes and on business intelligence technology platforms and software, including how to resolve critical data quality/integrity issues.

For organizations that do not have a business intelligence strategy, we guide you through a multi-step methodology to create a best-in-class business intelligence strategy and then guide you through the successful implementation of your strategy.

Deliverables

  • A Business Intelligence strategy based on extensive internal/external input
  • A milestone-based roadmap to help you successfully realize your Business Intelligence strategy, including the right people/process/technology mix
  • A Business Case that quantifies costs and benefits of your Business Intelligence strategy
  • Implementation oversight to ensure successful realization of your Business Intelligence strategy

Benefits

  • Expert guidance to create your Business Intelligence strategy
  • Extensive experience regarding which types of Business Intelligence are needed by whom, when and in what format
  • Assistance selecting and negotiating with your Business Intelligence vendors/partners
  • Objective Business Intelligence implementation guidance

For additional information about our Business Intelligence Strategy & Implementation services, call (877) ISM-GUIDE or (301) 656-8448, or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

About ISM

Since 1985, ISM has specialized in creating and implementing Customer-Centric Business Strategies that leverage CRM, Social CRM, and Social Media tools and techniques.  Clients includes the American Automobile Association (AAA), Amtrak, Armstrong, Giorgio Armani, ExxonMobil, IBM, Johnson & Johnson, Johnson Controls, Kraft Foods, Macmillian, Marriott, McGraw Hill, Nike, PepsiCo, Roche, Samsung, Sara Lee, T. Rowe Price, United Way, US Department of Defense, Xerox, and many others. For a full client list, please click here.